function-use-cases

IT use case focuses on managing the customer data efficiently, providing supports using chatbots, handling ticket responses, recommendation system,real time customization, code optimization,Database, network and storage performance analysis.

Procurement use cases focusses on classification of procurement spending, better decision making, Identify new opportunities, Identify new suppliers or market, Automate manual tasking and Optimize supplier relationships.

Support and service use cases focusses on managing the customer data efficiently, supporting customers using chatbots,handling ticket responses,sentiment analysis, recommendation system and real time customization.

Marketing uses cases aims to identify leads to sell the products efficiently with help of optimized campaigns for different types of customers with different offers. Marketing is aimed to increase the ROI of any business and with enough data effective marketing strategy could be identified.

Sales uses cases focusses on improving the revenue by targeting right customer, selling the right product to the right customer, Make sure not to lose any customer and Prevent any loss by forecasting sales upfront. The Data driven approach to sales has proven to be effective on increasing ROI.

Finance usecase monitored to ensure that a company meets its corporate, financial objectives. Among others, this enable the finance department to track and optimize expenses, sales, profit, and cash flow.

Management usecase is used to present all important management KPIs in a single place, share insights with c-level executives in an efficient way, and empower the management to make fast and data-driven decisions based on the latest information.

Human Resource use case focuses on improving the HR Process, optimization of workplace management, controlling employee attrition and employee performance management. HR also need data driven tools to manage culture and employee welfare.