Salesforce use case focusses on monitoring, visualizing, analyzing, and optimizing your customer relationship management and sales performance. It enables the sales team to make the most effective use of the available resources and achieve agreed sales goals. ‌

Problem Statements

  1. How Customer Relationship can be managed?
  2. Who is the ideal customers? And What is the best way to contact them?
  3. How Customer Success can be achieved?

Key Machine Learning Models

  1. Predictive Models
  2. AutoML Framework
  3. Einstein Deep Learning Models
  4. Salesforce Einstein
  5. Einstein Bots
Sales Activity

Key Business KPIs

  1. Lead Response Time
  2. Follow-Up Contact Rate
  3. Sales Activity
  4. Average Contract Value
  5. Average Sales Cycle Length

Data Sources

  1. Business Data
  2. Social Media APIs
  3. Website urls